March News - COVID-19 - Enhanced Free Shipping Policy March 12 2020
The global outbreak of the COVID-19 Coronavirus is having significant consequences to retail industry as we all take action against the spread of the strain. Nobody is under any illusions of how long the outbreak will last, but it is likely to last months.
As the public is entering a self containment phase, shops will be much quieter than normal at best. Online shopping will be the main focus for those that do continue to shop, so we are offering the following for those that cannot or can no longer make it to our store.
• Free U.K Shipping at any value.
Previously free shipping was available for items of £50 and more, but now delivery will be free below that amount, though this will be Tracked 48.
• Free U.K Returns
Free U.K returns will be available for the first time, with our Free Tracked 48 label.
EU shipping remains unchanged at present, though there will be an update next month on shipping costs.
We hope all our customers take extra care during this period and we look forward to seeing you when this virus has thankfully passed.